There are numerous reasons why we need to do a survey to learn about our customer satisfaction rate. Nowadays, many food chain restaurants also do an online survey like Taco Bell with its TelltheBell survey which is now open to all the customers of this restaurant. If you are planning to have your own online survey, this following information may be useful for you.
What Is Online Survey?
Let’s begin with the idea of the online survey itself. Well, just like the name suggests, it is a survey which is done online. So, if you want to do the survey, you will create and also administer the survey via the internet. Sometimes, you need an online survey tool to help you with the survey.
What Are The Best Tools For Online Survey?
Actually, there are many online survey tools that you can find in the market. The different product will provide different offers as well. For instance, TelltheBell also uses a kind of tool which is offered via a particular website so that the customers can join the survey online.
The function of the tool itself is to create the survey, to share it and also to evaluate the result of your survey. Most tools may offer social media for the survey to take place. In this case, it is possible that you share the survey on Facebook, Twitter, and other social media. But, it is possible to have a specific site for the survey as well.
In case you want to create your own survey, there are actually some points that you need to think about before you do the survey. Something like the schedule of the survey, the characteristics of your customers and also what kind of questions that you will ask your customers must be considered first. You may try to join TelltheBell survey first for an idea.